Shipping policy

Shipping Policy
Thank you for shopping with Avyoraa. Here is everything you need to know about how we ship your order.
Order Processing Time
Orders are processed within [PROCESSING TIME, e.g. 1-3 BUSINESS DAYS] after payment is confirmed (or after order confirmation for Cash on Delivery). Orders placed on weekends or public holidays are processed on the next business day. You'll get an email or SMS once your order has shipped.
Shipping Methods
We offer the following options:
Standard Shipping: [X-X BUSINESS DAYS]
Express Shipping: [X-X BUSINESS DAYS] (delete if not offered)
Available options are shown at checkout once you enter your address and PIN code.
Delivery Timeframes
Estimated delivery times, counted from the day your order ships:
Region
Estimated Delivery
Metro cities
[X-X BUSINESS DAYS]
Rest of India
[X-X BUSINESS DAYS]
Remote areas
[X-X BUSINESS DAYS]
These are estimates, not guarantees. Delivery can vary due to courier schedules, weather, or local conditions.
Shipping Costs
Standard shipping: [SHIPPING COST]
Express shipping: [SHIPPING COST]
Free shipping on orders above [FREE SHIPPING THRESHOLD] (delete if not offered)
Cash on Delivery: [COD FEE, or "no extra charge"]
The final shipping cost is shown at checkout before you pay.
Cash on Delivery (COD)
COD is available on eligible orders and PIN codes. Please keep the exact amount ready when the package arrives. Orders repeatedly refused at delivery may lose COD eligibility for future purchases.
Tracking Your Order
Once your order ships, we'll send a tracking number and link by [EMAIL / SMS / WHATSAPP]. Tracking can take [24-48 HOURS] to show updates after dispatch. If you haven't received tracking within [X BUSINESS DAYS] of ordering, contact us at [SUPPORT EMAIL].
Multiple Packages
Items in one order may ship from different locations, so they may arrive in separate packages on different days. You won't be charged extra shipping for this.
Delays and Delivery Issues
Delays: If your order is running late, we'll contact you with an update. Delays can happen during sales, festivals, or bad weather.
Incorrect address: Please double-check your address and PIN code. We aren't responsible for orders delivered to an incorrect address you provided. Re-shipping may cost extra.
Failed delivery: If the courier can't reach you, they will usually attempt delivery [X TIMES]. After that, the package may be returned to us, and re-shipping fees may apply.
Lost or damaged packages: If your order is lost in transit or arrives damaged, contact us within [X DAYS] of the delivery date (or expected delivery date) at [SUPPORT EMAIL] with your order number and photos if damaged. We'll arrange a replacement or refund as per our Refund Policy.
International Shipping
(Choose one and delete the other.)
Option A: We ship internationally.
We ship to select countries. Delivery takes [X-X BUSINESS DAYS] and costs [INTERNATIONAL SHIPPING COST]. Customers are responsible for any customs duties, import taxes, or fees charged by their country.
Option B: India only.
We currently ship only within India. International shipping may be added in the future.
Contact Us
Questions about your order? Reach us at:
Email: [SUPPORT EMAIL]
Phone / WhatsApp: [PHONE NUMBER]
Hours: [SUPPORT HOURS]
Last updated: [DATE]